Top Ideas in This Book
As an individual contributor feeling frustrated, try looking for people within your organization who feel similarly. But rather than simply commiserating, try to make things better.
As a leader of people, you can either try to understand the rebellion or you can try to smother it.
Organizations that look for a “throat to choke” or go on witch hunts do not have the psychological safety necessary for people to take chances. In these pathological environments, people stay in their lane, cover their asses, and act defensively because sticking your head up means getting it chopped off.
Technical debt is what you feel when you try making changes to the system. And you make changes to the system because the business needs have changed.
What we’re describing is not really technical debt. We’re experiencing complexity debt driven by years of change within the business, industry, and customer base. Although we present these ideas as technology problems, they really span the whole business.
Every developer has experienced work that’s been started, handed off to QA or another department, then completely stalled. This situation is frustrating and points to the need for tighter integration and dependency management between teams.
When events are painful, we often react by reducing the frequency and batching operations. That’s exactly the wrong approach for building high performance teams and systems. You actually need to perform the action more often and relentlessly fix what makes the event painful.
Being small isn’t an advantage. What matters first is speed. Fast wins. Assuming speed, bigger will always beat smaller.
Most individual contributors cannot enact change on their own because they lack the political savvy and capital. To really drive change, you need strong middle managers capable of navigating their organization up and down.
The Unicorn Project tells the story of an auto parts manufacturer and retailer struggling to enter the digital age. In this story, the company doesn’t see technology as a core competency and frequently considers outsourcing technology entirely. But for this company to survive and thrive, they need to perceive themselves as a tech company because that’s what their customer base demands.
How strongly do I recommend The Unicorn Project?
8 / 10
The Unicorn Project is another excellent book by Gene Kim and a continuation of The Phoenix Project’s storyline.
In this book, Maxine is an outstanding senior developer who has been reprimanded for speaking up about underperforming systems at her employer, a large auto parts manufacturer and retailer. She comes across a group of IT and project management people calling themselves “The Rebellion.”
This group of frustrated IT employees feels intent on cutting through red tape and delivering results for the business through technology and process innovation, culminating in the Unicorn Project.